GMMOG/LE - Understanding customer requirements to develop answer strategies

GMMOG-理解客户的真实需求，制定积极的应对策略

课程背景 Course Background

Gradually GMMOG/LE is also rolled out in China by international OEM's bringing certain business risk to local suppliers to lose their approved supplier status. The majority of local suppliers are not prepared to have a suitable understanding of the real customer requirements and will fail to receive a good audit result giving them the chance to be considered for new business.

This course will help you to develop the right understanding of the GMMOG/LE audit tool and prepares your employees to gain needed knowledge how to prove to fulfil important criteria or at least to be prepared to schedule in advance for needed improvement measurements.

近年来，一些跨国OEM's在中国陆续推出全球物料管理运营指南/物流评估体系（Materials Management Operations Guideline/Logistics Evaluation，简称GMMOG / LE），这给本地供应商带来一定的商业风险，甚至有可能导致供应商失去其原有的地位。然而大多数本地供应商对其客户的真实要求了解不够充分，以致于在GMMOG/LE审核后并没有得到一个良好的审核结果，这将导致客户重新审视供应商的地位，甚至终止与供应商之间的合作，另寻新的符合审核要求的供应商。

本课程将帮助您充分理解GMMOG / LE审核的流程及手段，并为您的员工提供必要的知识以满足GMMOG/LE审核的重要标准，或在审核前为您准备必要的改进措施，以确保审核完成后取得积极的结果。

目标群体 Target group

Automotive production plant Supply Chain, Logistics, Operations managers and supervisors.

汽车生产厂供应链、物流、运营经理和主管

您的核心价值 Your key value

Participants will learn

how to identify the most critical aspects out from the Global Materials Management Operations Guidelines/Logistics Evaluation (Global MMOG/LE) tool. The audit questionnaire is containing 197 logistics assessment criteria which allow an organisation’s processes to be benchmarked against industry best practice.

how to set up an internal organisation to gather the necessary inputs and how to use the results of the evaluation to prepare actions in a continuous improvement process. Having completed the course, they will have a thorough understanding of how the Global MMOG/LE assessment can help their companies to improve their logistics processes and achieve higher customer satisfaction

how to develop an audit answer strategy to reduce risks of a non satisfying audit result and to be capable to transfer needed improvement proposals to upper management to understand the value of supply chain management to become a competitive advantage

参与者将学到：

如何确定全球物料管理运营指南/物流评估（GMMOG/LE）体系中最重要的方面。GMMOG/LE审核问卷共包含197个物流评估标准，这使得组织的物流流程达到行业最佳实践的基准。

如何建立一个内部组织来进行必要的准备，以及如何使用评估结果在持续改进的过程中制定行动及措施。课程结束后，学习者将全面了解GMMOG / LE评估如何帮助他们的公司改善物流流程并实现更高的客户满意度

如何制定出一个审核应对策略来降低不尽人意的审核结果的风险，并能够将所需的改进措施及建议传达给管理高层，让其了解供应链管理的价值，并使之成功组织的竞争优势

课程目的 Course Target

1. Develop basic understanding

- Introduction to GMMOG (history, purpose, content, latest news)

- Target and advantages of GMMOG (why are OEM's and 1st tier suppliers using it?)

- Explanation and presentation of Excel tool functions

- Example of supplier evaluation process, controlling of measures & escalation steps

2. Critical criteria evaluation

- Review and discussion of F3 and F2 questions

- How to provide proof of fulfilment?

- What to do if company really lacks of needed functions?

3. Internal organization

- What set-up is needed to get the right preparation

       Internal auditor qualification

       Involved departments

- Review of existing company standard and guidelines and synchronization with GMMOG criteria

- Supply Chain competence development

1. 对GMMOG/LE有着基本的理解

- GMMOG介绍（历史、目的、内容、最新动态）

- GMMOG的目标及优势（为什么OEM's和一级供应商要使用它？）

- 解释及展示Excel工具的功能

- 供应商评估过程、控制措施和升级步骤的案例

2. 关键标准评估

- 回顾及讨论F3和F2问题

- 如何提供已满足要求的证明？

- 如果组织真的缺乏所需的功能，该怎么办？

3. 内部组织

- 为审核充分准备，需要什么样的组织？

       内部审核员资格

       所涉及的部门

- 审查现有的公司标准和准则，并与GMMOG标准进行同步

- 供应链性能发展

Date: April 27th to 28th 2017

Time: 10:00 - 16:00

Location: Hongqiao Commercial Business District (Line 2 Hongqiao Railway station)

Language: English

日期：2017年4月27日-4月28日

时间：10:00 - 16:00

地点：上海虹桥商业区（2号线虹桥火车站站）（具体地址稍后将通过邮件和短信通知到您）

语言：英语

Language: English

Price per person: 3250 RMB

语言：英语

价格：3250元/人